Mimecast cannot deliver mail from certain domains directly to Microsoft.

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Avatar for IT Support
IT Support
Recovering

The workaround seems to work. Naturally, we will continue to monitor the mail flow closely.

Avatar for IT Support
IT Support
Identified

Mimecast says they have configured a workaround. We are testing that now. As soon as we can confirm that, we will let you know here.

Avatar for IT Support
IT Support
Identified

Mimecast has been informed of this by us last Friday. The ticket has been escalated and we are waiting for a response. Emails are currently in the queue. If they are not delivered at all, you will receive a message from Mimecast. Until then, we assume that the messages will still be sent, but with a long delay.

Avatar for IT Support
IT Support
Investigating

Microsoft reports a '4.7.500 Server busy'.

Avatar for IT Support
IT Support
Began at: